--- title: "3CX" description: "3CX. Unified communications for businesses. Discover how 3CX can transform unified communications in your company and improve your business efficiency. With comprehensive solutions for telephony, vide..." url: https://airetech.es/en/3cx/ date: 2025-12-03 modified: 2026-10-13 author: "Aire" type: page lang: en --- # 3CX 3CX # Unified communications for businesses Discover how **3CX can transform unified communications in your company and improve your business efficiency.** With comprehensive solutions for telephony, video, live chat, SMS, and more, 3CX offers a versatile and secure platform to stay connected anytime, anywhere. **Advanced and Easy-to-Manage Solution for Call Centers Simplify management and improve your call center’s efficiency with 3CX. Request a free demo today and see how we can help you provide better customer service without complications or hidden costs.** ![](https://airetech.es/wp-content/uploads/2025/12/banner-3cx.jpg) Features ![](https://airetech.es/wp-content/uploads/2025/11/ilustracion-conectividad-scaled.png) ## Mobile and Unified Communications 3CX offers a wide range of functionalities, including IP telephony, integrated video, live chat, and SMS, all within a single platform. With CRM and Microsoft 365 integrations, 3CX provides a complete and adaptable solution for your business needs. ![](https://airetech.es/wp-content/uploads/2025/11/future-14-scaled.png) ## Mobile and Desktop Apps With apps available for Android, iOS, and desktop devices, as well as a web interface, 3CX allows you to take your communications with you wherever you go. From making and receiving calls to video conferencing and instant messaging, stay connected at all times. ![](https://airetech.es/wp-content/uploads/2025/12/future-33-scaled.png) ## Integration and Security 3CX not only offers integrations with CRMs and Microsoft 365, but also prioritizes security with advanced features such as encrypted traffic and automatic detection of SIP attack tools. Keep your communications safe and protected while maximizing your business productivity. ![](https://airetech.es/wp-content/uploads/2025/12/Gold-Partner-badge.png) ## Aire Gold Partner **We are a 3CX Gold Partner**, which means that through us, you can acquire the best unified communications system on the market. Switch to IP Telephony with 3CX’s highly efficient system, allowing you to replace your traditional PBX with a virtual one and move to VoIP calling with all its advantages. ![](https://airetech.es/wp-content/uploads/2025/11/icono-aire-cobertura.png) ### Never miss a call Utilize advanced queue management strategies, an intuitive agent dashboard, and guaranteed SLAs to ensure that no call goes unanswered. ![](https://airetech.es/wp-content/uploads/2025/11/icono-aire-pago-uso.png) ### No per-agent pricing Forget about per-agent costs and monthly fees. Allow any member of your company to handle customer calls without additional concerns. ![](https://airetech.es/wp-content/uploads/2025/11/icono-simulacro.png) ### DIY Administration Easily configure and manage queues and agents. Manage the system yourself, whether on-premise or in the cloud, or let us host it for you. ![](https://airetech.es/wp-content/uploads/2025/12/icono-aire-chat.png) ### Live Chat and Messaging 3CX integrates WhatsApp, live chat, and SMS, becoming your all-in-one communications system. Don't pay for separate solutions! ![](https://airetech.es/wp-content/uploads/2025/11/icono-vigilancia.png) ### Control and Monitoring Monitor agent status and active calls in real time. Enable administrators and agents to view statistics at a glance, anytime. ![](https://airetech.es/wp-content/uploads/2025/12/icono-aire-micro.png) ### Voice Applications For enterprise customers, prompt for numbers before forwarding them to queues. With 3CX CFD, create custom voice applications with ease. ![](https://airetech.es/wp-content/uploads/2025/11/icono-aire-cliente.png) ### Caller ID Connect 3CX with your CRM to display customer records before answering the call, enhancing the customer experience. ![](https://airetech.es/wp-content/uploads/2025/11/icono-aire-servicio-garantizado.png) ### Training and Compliance Record calls for quality control. Train agents in real time with listen-in and whisper features. Use the barge-in function to intervene when necessary. Over 600,000 customers trust 3CX ![turismo_canarias](https://airetech.es/wp-content/uploads/2025/12/turismo_canarias.png) ![tirma](https://airetech.es/wp-content/uploads/2025/12/tirma.png) ![riu](https://airetech.es/wp-content/uploads/2025/12/riu.png) ![opcsa](https://airetech.es/wp-content/uploads/2025/12/opcsa.png) ![terapias_acuaticas](https://airetech.es/wp-content/uploads/2025/12/terapias_acuaticas.png) ![viajes_insular](https://airetech.es/wp-content/uploads/2025/12/viajes_insular.png) ![vithas](https://airetech.es/wp-content/uploads/2025/12/vithas.png) ![gobierno_canarias](https://airetech.es/wp-content/uploads/2025/12/gobierno_canarias.png) ![avis](https://airetech.es/wp-content/uploads/2025/12/avis.png) ![grupo_numero_1](https://airetech.es/wp-content/uploads/2025/12/grupo_numero_1.png) ![a-logo](https://airetech.es/wp-content/uploads/2025/12/a-logo.png) ![hospital_san_roque](https://airetech.es/wp-content/uploads/2025/12/hospital_san_roque.png) ![kalise](https://airetech.es/wp-content/uploads/2025/12/kalise.png) Related Services ## [Suite 360](https://airetech.es/en/airesuite/suite360/) ## [Mobile](https://airetech.es/en/aire-voice/mobile-canarias/)