--- title: "Mobile Canarias" description: "Mobile. Mobile Telephony in the Canary Islands. Our entire network in 5G. The best phone plan for businesses with no minimum contract period. We understand that every user has unique needs when it com..." url: https://airetech.es/en/aire-voice/mobile-canarias/ date: 2025-12-03 modified: 2026-02-11 author: "Aire" type: page lang: en --- # Mobile Canarias # Mobile # Mobile Telephony in the Canary Islands ## Our entire network in 5G The best phone plan for businesses with no minimum contract period. We understand that every user has unique needs when it comes to communication. That’s why we offer a wide range of plans designed to suit your individual preferences. Are you a social media enthusiast who likes to stay connected? Do you prefer the freedom to explore the web on your own terms? Or do you simply want it all? Whatever your digital lifestyle, at Aire we have the perfect plan for you. ![Móvil en una mesa](https://airetech.es/wp-content/uploads/2025/11/banner-mbole-servicio.jpg) Mobile ## Phone plan Our plans are designed to meet a variety of needs, from occasional users to the most demanding customers. But if none of these options exactly match what you’re looking for, don’t worry. You always have the option of our basic rate, where you can customize your plan yourself with the amount of minutes and data you need. **Why choose our mobile plans?** - **Proximity**: We like to do things right and ensure that our customers can count on us whenever they need us. - **Customization**: With our range of rates, you’ll get what suits your needs without paying for more. - **Trust**: You can count on our service wherever you are. - **Evolution**: We are constantly evolving, so you can always count on having the latest technology. ### **Unlimited Data** Unlimited data. Unlimited calls. **€19.95/month (IGIC included)** ### **Unlimited 250GB** 250 GB Unlimited Calls **€12.95/month (IGIC included)** ### **Unlimited 100GB** 100 GB Unlimited Calls **€9.95/month (IGIC included)** ### **Unlimited 40GB** 40 GB Unlimited Calls **€7.95/month (IGIC included)** ### **Unlimited voice** **€5.95/month (IGIC included)** [ Terms and conditions ](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6ODA0NiwidG9nZ2xlIjpmYWxzZX0%3D) ## Domestic and international bonds Running out of data? Don’t worry! With Aire, you can add more gigabytes whenever you need to. And if you want to enjoy extra gigabytes permanently, we offer that too! Plus, forget about the hassle of text messages. With our national packages, sending messages is quick and easy. You decide whether you want to add them permanently or just for a specific period. Do you have family or friends abroad? With our international vouchers, you can stay connected wherever you are. Choose the plan that best suits your global communication needs. ### **Credit SMS** 100 SMS **€6.95/month (IGIC included)** ### **Credit + Gigabytes** 10 GB **€9.99/month (IGIC included)** ### **Bonus totals 15GB** 15GB **€1.00/month (IGIC included)** ### **Bonus 100** 100 international minutes **€4.90/month (IGIC included)** ### **Bonus 300** 300 international minutes **€11.89/month (IGIC included)** [ Terms and conditions ](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6ODA0MiwidG9nZ2xlIjpmYWxzZX0%3D) ## Roaming Our roaming data packages let you enjoy the internet anywhere in the world. Connect without limits! **Roaming consumption limit:** For data roaming consumption, there is a set limit of €50 according to the billshock bonus. Once this amount is reached, the customer receives an informative text message where they can also increase this amount. Otherwise, the service will be cut off until the next billing period. **Roaming in the EU Zone: Fair use policy.** In accordance with Innova360’s fair use policy, the company reserves the right to monitor and check your roaming activity over the last four months. If, during this period, you have spent more time abroad than in the UK and your roaming usage exceeds your domestic usage, we may contact you to inform you of your roaming activity and ask you to justify that you have not changed your residence to another EU country other than the UK. After this period, if you continue to spend more time abroad than in Spain and your roaming usage continues to exceed your domestic usage, INNOVA360 may begin to apply a surcharge to your roaming usage. The following limits apply: 3.87 pence per minute for voice calls made, 1.21 pence per SMS and 9.31 euros per GB of data. Zone 1 countries are all member countries of the EU, EEA and UK. The 28 countries of the European Union: Germany, Hungary, Austria, Ireland, Belgium, Italy, Bulgaria, Latvia, Cyprus, Lithuania, Croatia, Luxembourg, Denmark, Malta, Slovakia, the Netherlands, Slovenia, Poland, Spain, Portugal, Estonia, Finland, the Czech Republic, France, Romania, Greece and Sweden. Other countries in the European Economic Area: Iceland, Norway and Liechtenstein. Zone 2 Countries Canada, Maghreb and the rest of Europe. These are all the countries included in Zone 2: United States*, Canada, Albania, Andorra*, Algeria, Belarus, Bosnia and Herzegovina, Georgia, Jersey, Isle of Man, Guernsey, Macedonia, Morocco, Moldova, Montenegro, Russia, Serbia, Switzerland*, Tunisia, Turkey, Ukraine. United Kingdom. *Special cases Zone 3 Countries Afghanistan, Alaska, Angola, Anguilla, Antigua and Barbuda, Netherlands Antilles, Saudi Arabia, Argentina, Armenia, Aruba, Ascension, Australia, Azerbaijan. Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi. Cape Verde, Cayman Islands, Cambodia, Cameroon, Qatar, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of Congo, North Korea, South Korea, Ivory Coast, Costa Rica, Cuba, Dominica. Ecuador, Egypt, El Salvador, United Arab Emirates, Eritrea, Ethiopia, Philippines, Fiji. Gabon, Gambia, Ghana, Grenada, Greenland, Guam, Guatemala, Guinea-Bissau, Equatorial Guinea, Republic of Guinea, Guyana. Haiti, Hawaii, Honduras, Hong Kong. India, Indonesia, Iran, Iraq, Kish Island, Cook Islands, Diego Garcia Islands, Faroe Islands, Falkland Islands, Mariana Islands, Marshall Islands, Palau Islands, Solomon Islands, Seychelles Islands, American Virgin Islands, British Virgin Islands, Israel, Jamaica, Japan, Jordan. Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Kuwait. Laos, Lesotho, Lebanon, Liberia, Libya, Macau, Madagascar, Malaysia, Malawi, Maldives, Mali, Mauritius, Mauritania, Mexico, Micronesia, Mongolia, Montserrat, Mozambique, Myanmar (Burma). Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Niue, New Caledonia, New Zealand. Oman. Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, French Polynesia, Puerto Rico. Dominican Republic, Rwanda. American Samoa, Western Samoa, Saint Kitts and Nevis, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint Helena, Saint Lucia, São Tomé and Príncipe, Senegal, Sierra Leone, Singapore, Syria, Somalia, Sri Lanka, Swaziland, South Africa, Sudan, Suriname. Thailand, Taiwan, Tanzania, Tajikistan, Australian External Territory, Togo, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos, Tuvalu. Uganda, Uruguay, Uzbekistan. Vanuatu, Venezuela, Vietnam. Wallis and Futuna, Yemen, Djibouti, Zambia, Zimbabwe. Extras ### Short numbers If you have several mobile lines with IdecNet, you can now assign them short numbers and enjoy unlimited national calls between them. - Self-renewing service. - Requires connection to an Aire plans. **€1.50 per month (IGIC included)** ### Dual SIM Do you have a second device that you use for browsing and don’t want to sign up for an additional plan for it? Dual SIM is just what you need. Make a copy of your SIM and share your plan with your second device. - Self-renewing service. - Requires connection to an Aire plans. **€3 per month (IGIC included)** ### eSIM This is a virtual SIM card that performs the same function as a physical Compatible with eSIM. Activated digitally via email. Quick and easy. ### Fixed IP Do you require a fixed IP address on your device’s SIM card? With IdecNet, you can now have one. This feature is particularly useful for Lot devices or any equipment that requires a fixed IP address for remote access. - Self-renewing service. - Requires connection to an Aire plan **€10 per month (IGIC included)** ### Transfer This additional service allows you to receive calls on your device and transfer them quickly and easily to any landline or mobile number. - Self-renewing service. - Requires connection to an Aire plans. **€1.50 per month (IGIC included)** Guides and downloads Mobile Telephony International and roaming Do you have any questions? Configure Network manually [Download guide to manually configure network](https://grupoaire.sharepoint.com/:b:/s/documentacioncomercialgrupoaire/IQBcYijE7KwsSIWEytxE7qMGAe-Bkx3JahXXjIpdL12GDWw?e=2WIq3D) Configure APN [Configure APN](https://grupoaire.sharepoint.com/:b:/s/documentacioncomercialgrupoaire/IQBYjHu--sSWQod1926Baw80Ae-b9x5YGXSUpJBVPaiCdrI?e=b3KNyO) Configure eSIM [Configure eSIM](https://grupoaire.sharepoint.com/:b:/s/documentacioncomercialgrupoaire/IQBZZGAs9aIAT7dTcVeg99SXAc9zTzF_i0pljWjsOwbPx9M?e=Q6cEaP) Share data from my mobile phone If you want to connect a computer, iPad, or tablet to your phone’s mobile internet connection, you can do so via your Android or iPhone using the ‘share internet’ option. **Android**: Simply select ‘Settings’, go to ‘Wireless connection’ and once there, select the option ‘Network and WiFi hotspot’ or ‘Mobile AP’ or ‘Portable hotspot’ (the name of the function may vary depending on the mobile model). Once you have activated this option and entered a name and password for the WiFi network, you will be able to connect to the chosen device. NOTE: We have detected that with some Android phone models (e.g. Samsung Galaxy Ace) it is not possible to share data with the default application. In this case, the solution is very simple: just download the ‘Tethering Widget’ application from Google Play, place the widget on your desktop and select how you want to share your internet connection (WiFi or USB). In the case of the Samsung Galaxy Mini, there is one more step to activate this option. When creating the internet connection, the APN type should not be set to ‘DEFAULT’; instead, you must select the ‘INTERNET + DUN’ option. **iPhone:** Go to ‘Settings’>Mobile data>Mobile data network>Under PERSONAL ACCESS POINT, enter: - Access point: inet.es - Username: (blank) - Password: (blank). Next, go to the ‘Internet sharing’ option. Enable the ‘Internet sharing’ option and set a password for the network. Finally, you will need to search for the network from a device, connect to it, and enter the password. Service codes activate and deactivate MAILBOX - You can access it by calling 121. - From abroad, you can call +34 911 090 099. - Deactivate VOICEMAIL Type the code ##002# into your mobile phone (as if you were going to make a call) and press the call button. Your voicemail will be deactivated. YOU CAN DOWNLOAD ALL SERVICE CODES BY CLICKING ON THE FOLLOWING [LINK CODES](https://grupoaire.sharepoint.com/:b:/s/documentacioncomercialgrupoaire/IQCx86NdgvUXRrPyAVa3_o59AWMKGq5aMljRqi2kT_hFJRA?e=HMZcE9) International plans We offer vouchers for calling abroad from Spain. With our 100 or 300 minute international call vouchers, you will save money. - This service is automatically renewed. - It is a pro-rated voucher. - Compatible with ALL plans, including Innova360 basic plans. - Destinations included: - EUROPE: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania, Russia and Sweden. - AMERICA: United States, El Salvador, Cayman Islands, Montserrat, Bolivia, Bahamas, Guatemala, Canada, Panama, Netherlands Antilles, Paraguay, Honduras, Ecuador, Mexico, Colombia. Roaming plans Roaming is the service that allows you to use your mobile line when travelling abroad. When you travel to another country and use your number from there to make calls, receive calls, send text messages and/or browse the Internet, you are using your number in roaming. - Zone 1: In countries included in Zone 1 (European Union, Norway, Iceland, Liechtenstein or the United Kingdom), you can use your line as you would in Spain with your Innova360 tariff. You will use and pay the same as if you were still in Spain. Outside the European Union, the rate will depend on the destination country. We will differentiate between two areas: - Zone 2: Canada, Maghreb and rest of Europe - Zone 3: Rest of the world. What coverage does Aire Mobile Canarias have? Aire is a mobile virtual network operator (MVNO). We use the MOVISTAR network, so we share the same coverage, 98% of Spanish territory, and roaming agreements in Europe and the rest of the world. Am I bound by a minimum contract period? There is no minimum contract period with Aire Mobile Canarias. You are free to leave whenever you want. Despite this, we have a customer loyalty rate of 99%. What is the process for transferring from my current operator to Aire Mobile Canarias? Portability is a very simple process that consists of changing operators without changing your telephone number. The process begins when you receive your SIM card from our sales representative, at which point the portability process is initiated. IdecNet will contact you to formalise the documentation and will contact your current service provider. We will then inform you of the date for your changeover window. When that date arrives, all you have to do is replace your phone’s SIM card with your new IdecNet SIM card and make your first call to activate it. Remember that you will need to configure the APN. There is a section on this website and on our blog that explains how to do this. How can I share data from my mobile phone with another device? If you want to connect a computer, iPad, or tablet to your phone’s mobile internet connection, you can do so via your Android or iPhone using the ‘share internet’ option. **Android:** Simply select ‘Settings’, go to ‘Wireless connection’ and once there, select the option ‘Network and WiFi hotspot’ or ‘Mobile AP’ or ‘Portable hotspot’ (the name of the function may vary depending on the mobile model). Once you have activated this option and entered a name and password for the WiFi network, you will be able to connect to the chosen device. NOTE: We have detected that with some Android phone models (e.g. Samsung Galaxy Ace) it is not possible to share data with the default application. In this case, the solution is very simple: just download the ‘Tethering Widget’ application from Google Play, place the widget on your desktop and select how you want to share your internet connection (WiFi or USB). In the case of the Samsung Galaxy Mini, there is one more step to activate this option. When creating the internet connection, the APN type should not be set to ‘DEFAULT’; instead, you must select the ‘INTERNET + DUN’ option. **iPhone:** Go to ‘Settings’>Mobile data>Mobile data network>Under PERSONAL ACCESS POINT, enter: - Access point: inet.es - Username: (blank) - Password: (blank). Next, go to the ‘Internet sharing’ option. Enable the ‘Internet sharing’ option and set a password for the network. Finally, you will need to search for the network from a device, connect to it, and enter the password. What is the billing cycle? - Billing closes on the last day of each month. - The billing period is monthly. - Invoices are issued between the 1st and 5th of each month. - The payment date shall be the date on which the credit institution where the account is held receives notification from Aire Mobile of the amount to be paid by the customer. Should I activate roaming for travel to the EU and the rest of the world? - Yes, you must do so, as roaming is disabled by default. - Simply contact us and we will activate the service for you. Related Services ## [VoIP](https://airetech.es/en/aire-voice/voip/) ## [MVNO](https://airetech.es/en/aire-voice/mvno/) ## [Aire Voice](https://airetech.es/en/aire-voice/)