The deployment of the solution is done from a holistic and business approach:
At Aire, our goal is to create and manage technological solutions that meet our clients’ needs in order to drive their objectives and achieve their goals through a close-knit team.
MSP
We deploy comprehensive monitoring solutions that cover the entire value stream: from hardware/network components, operating systems, services, applications, and even business metrics.
With a data retention of 3 months (actual data) and 1 year (average data), the system allows for detailed post mortems and the implementation of error prevention strategies.
The solution provides a perfect integration with Ticketing – Service Desk and Alerting tools, allowing us to control and intervene in the event of incidents in an agile and effective way.
The deployment of the solution is done from a holistic and business approach:
We work on the development of ad-hoc solutions for data ingestion and monitoring of systems such as enterprise databases (SAP/Hana, Oracle), interfaces with Cloud services (AWS Cloudwatch, Azure Monitor, Stackdriver) and ERP/CRMs (Salesforce, Odoo, Tryton).
We design and execute custom ETL processes tailored to your needs.
Through the study, design and creation of dashboards, we ensure that “the data” is made sense of and is composed of relevant information for the client.
Seamlessly integrated with the monitoring and data ingestion system, we have experience in designing Dashboards for Ecommerce, Mass media, Microservices, Corporate Networks and even business processes.
We provide our customers with our update management system for Linux and Windows systems.
We agree on the execution windows that have the least impact on customers and the levels of patching that best suit the customer’s needs.
We apply the best methods of deployment and administration of update management tools (Wsus, ManageEngine, AWS SSM).
We adapt the backup services to the client’s needs in terms of retention time, periodicity of recovery points (RPO) and granularity of the information to be secured.
We design and execute Business Continuity Plans (BCP) and perform Disaster Recovery process simulations to estimate recovery times (RTO).
We offer the possibility to implement hybrid backup systems (On Premises to Public Cloud, Cloud to Cloud), to take advantage of low-cost services such as Glacier or Azure Storage.
We have the know-how and tools for the creation and management of critical systems that require an availability of four nines (99.99%). These types of systems are usually those that directly affect business turnover or critical operations, hence the name Mission Critical.
Our experience in the online world, both in e-commerce and digital press, allows us to offer solutions aimed at high user traffic.
We help developers and integrators to improve their solutions so that they can serve thousands of concurrent users.
We offer a 24×7 on-call service with a high quality, multilevel and humane technical team.
We firmly believe that much of the value provided by an MSP is demonstrated in difficult times, by solving problems or assisting the customer in resolving a disruption to their business. Our objectives:
Related Services
CTO
Joan sees technology as a lever to enable everyone to access knowledge and facilitate real-time communication between people. Since he started working at Grupo Aire, when he was in the last year of university, he has strived to overcome the technical challenges he has faced, with the desire to learn and get to the bottom of each project. As CTO, he applies this experience, his vision, drive and attention to detail to different areas of work. He says the main highlights in the projects he works on are their technological vocation and the team, for their human quality and problem-solving approach.
CHR & Integration Officer
For Manuel Rivera, technology and people are intimately connected, and he sees them as drivers of change. His passion for telecommunications led him to study Engineering in this field. His professional career has spanned roles in engineering, commercial operations, and Human Resources, where he has focused on transforming technological organizational structures both in the local market and across Europe. He joins Grupo Aire as Director of Human Resources and Transformation, bringing his vision and experience to tackle the numerous challenges organizations face in today’s world.
CFO
Her work in different positions in technology companies has led her to always be surrounded by engineers and to breathe that techie atmosphere on a daily basis. This experience in the sector, together with her knowledge and vision of the strategic financial function, is what Rosa brings to Grupo Aire. As well as best practices and support to the shareholders and management team for decision making. All of this with the aim of leading the company towards the goals proposed in the business plan.
Aire stands out for its capacity for innovation and development; the high volume of proprietary solutions and how deeply rooted the project is in the sector.
CIO
Despite growing up in a small town with limited access to technology, it was no obstacle for Zigor to immerse himself in the technology sector from a very young age, and later commencing a degree in Computer Engineering with the intention of continuing to deepen everything he had been learning in a self-taught way over the years.
His dream of dedicating himself to the world of connectivity became a reality when he joined the company, where he made the project his own from the get go, and sharing in its successes and learning from its failures.
With a great sense of teamwork, Zigor works daily to help in the decision-making process by contributing his vision and experience, and by taking on all the challenges he may encounter along the way and maintaining the company’s DNA in which technology, teamwork and innovation are essential.
General Manager
Santi Magazù has more than 20 years of experience in the telecommunications and IT services sector, having held management positions in multinationals such as Telefónica, where he held various positions, such as IT services engineering director for Spain and commercial director of Cloud Computing for the entire Group. He has also worked as Marketing Director at the regional operator Grapes, and as CEO and COO in technology startups, including PlayGiga, the first company acquired by Facebook in Spain. He began his career as a strategy consultant at Monitor Co, currently part of Deloitte.
He holds a degree in industrial engineering from the Politecnico di Milano and an MBA from INSEAD (France).
In Aire he is General Manager.
Adviser
Curiosity and passion for technology are the driving force behind a professional career that began at no less than the age of 4, fixing a broken cable of an iron that had stopped working. From that precocious impulse, Miguel Tecles’ biography is marked by multicolored wires, programming lines, radio waves, Internet signals when they hardly existed, numerous high voltage circuits and the occasional unexpected electric shock.
Today, holding the position of Chief Technology Officer at Aire Networks, Miguel Tecles is one of its fundamental pillars.
No one better than him personifies the company’s commitment to its customers: to always take technology to the next level, doing what no one else does, in a pioneering way and going where no one else goes, as well as providing services that generate value for all.
President
Passionate about technology and the inner workings of everything around him from an early age, Raúl began his first steps in the world of electronics and programming at the age of 14, when he made his first invoicing, accounting and warehouse management programme for the family business.
With this and the arrival of the Internet, he entered the world of telecommunications, studying Computer Engineering, where he met his first business partner, Miguel Tecles, through what was then one of the first social networks, IRC. After more than two years working together and improving their know-how, they met Emilio Gras, the third business partner in the current company, where they started their first ServiHosting project in 1996, thereby embarking on a journey that would take them to where they are today.
Raúl is a fundamental pillar in Aire, not only through his experience, but also through the values he brings and implements in the company, such as his future visions, accepting challenges and achieving goals. In addition, his commitment to the most minute details and the team spirit he brings makes the company tick.
CEO
With more than 20 years of experience in the telecommunications and technology sectors, Javier firmly believes that technology must solve real problems and generate competitive advantages with tangible results for the business.
He has held relevant executive positions in companies such as Amena and Orange, where he led strategic planning, marketing and go-to-market areas. He was CEO of PlayGiga, the first Spanish technology startup acquired by Meta (Facebook). Before joining Grupo Aire as CEO, he led Grupo AIA, a company specialising in artificial intelligence, with a focus on advanced analytics and predictive algorithms.
He has also been an advisor and consultant in multiple technology companies backed by venture capital and private equity funds, in sectors such as cloud, cybersecurity and blockchain.
Previously, he developed his career in the field of strategic consulting as a Principal at Monitor Company, where he advised large corporations on growth, internationalisation and operational efficiency.