Aire Suite is a pay-as-you-go Unified Communications solution for businesses, providing telephony services and collaboration tools to help you work more efficiently.
A business solution
Forget obsolete infrastructures. Aire Suite offers you a convergent solution that adapts to the size of your business and improves the experience of both your employees and your customers.
Optimize your costs. Pay only for the licenses and features you actually use, with no initial hardware investments.
A platform that grows at your pace. Add or remove users and modules instantly from your control panel.
Integrate Voice, WhatsApp, Webchat, and Social Media in a single interface for your customer service agents.
Automate processes with advanced bots, get real-time call summaries, and analyze your customers' sentiment.
Six specialized solutions working together to revolutionize how your team communicates internally and externally.
The flagship solution. It combines the flexibility of cloud telephony (Voice) with the power of omnichannel service (Channels). All your interactions unified.
Your virtual PBX in the cloud. Manage extensions, voice prompts, call forwarding, and schedules with maximum reliability.
Advanced collaboration and automation through Smart IVR to integrate your calls with external databases.
Mass call management with intelligent routing (ACD), agent dashboard, campaigns, and live monitoring.
The ultimate softphone. Transform any PC, Mac, or mobile into your corporate extension with no extra hardware.
Boost your work environment by natively integrating your virtual PBX with Microsoft Teams. Make national calls directly from your usual interface with the network guarantee of Aire Networks.
We analyze your current PBX and workflows. We advise you on what makes sense to migrate to the cloud and which channels to integrate, providing a transparent proposal with a fixed monthly cost per user, with no surprises.
No commitment required, and no need to grant us access to anything.
Resolve your technical questions about Aire Suite
Aire Suite is a comprehensive, 100% cloud-based Unified Communications as a Service (UCaaS) platform. It allows companies to centralize all their corporate telephony, video conferences, and customer service in a single environment. Its main advantage is that it eliminates the need to invest in complex physical PBXs, offering a scalable pay-as-you-go model that improves productivity, facilitates remote work, and reduces operational costs.
They are designed to cover different stages of digitalization:
It is not necessary. Thanks to Suite Phone (our softphone), any internet-connected device becomes your corporate phone. Employees can access their corporate extension, history, and directory from their computer (Windows, Mac, web browser) or from their smartphone (iOS and Android with Suite Phone Go), ensuring total mobility without relying on physical hardware.
Yes. Through our Extras Suite module, we offer a native integration of your virtual PBX with Microsoft Teams. This allows your employees to make and receive external calls (national and international) with direct numbering and commercial carrier quality, without ever leaving the Teams interface they already use daily to collaborate.
No, Suite Call Center is fully scalable and does not impose restrictive limits on the creation of ACD (Automatic Call Distributor) queues. It is equipped to handle high volumes of simultaneous interactions and includes real-time monitoring, a commercial campaign dialer, and analytical dashboards with detailed exportable statistics.
AI is natively integrated into our omnichannel tools. It allows for the automation of customer service through conversational agents (Bots) based on OpenAI technology, trained with your own data. Furthermore, for human agents, AI transcribes calls in real time, generates automatic summaries at the end of an interaction, translates conversations, and analyzes customer sentiment to improve service quality.
Head of Strategy and Business Intelligence
Ever since he was a child, Ibon had always enjoyed understanding how things worked. His passion for technology grew as the years went by, and it was this that led him to study Telecommunications Engineering. He joined Grupo Aire in the Business Intelligence department, tasked with driving forward ongoing projects and beginning to develop new solutions and products. That is one of the values he brings to the company: the knowledge, the enthusiasm and the drive to turn his ideas into reality. He singles out the Group’s technical and people teams, which he describes as incredible and which live by the mantra “we do things that others don’t”.
CTO
Joan sees technology as a lever to enable everyone to access knowledge and facilitate real-time communication between people. Since he started working at Grupo Aire, when he was in the last year of university, he has strived to overcome the technical challenges he has faced, with the desire to learn and get to the bottom of each project. As CTO, he applies this experience, his vision, drive and attention to detail to different areas of work. He says the main highlights in the projects he works on are their technological vocation and the team, for their human quality and problem-solving approach.
CHR & Integration Officer
For Manuel Rivera, technology and people are intimately connected, and he sees them as drivers of change. His passion for telecommunications led him to study Engineering in this field. His professional career has spanned roles in engineering, commercial operations, and Human Resources, where he has focused on transforming technological organizational structures both in the local market and across Europe. He joins Grupo Aire as Director of Human Resources and Transformation, bringing his vision and experience to tackle the numerous challenges organizations face in today’s world.
CFO
Her work in different positions in technology companies has led her to always be surrounded by engineers and to breathe that techie atmosphere on a daily basis. This experience in the sector, together with her knowledge and vision of the strategic financial function, is what Rosa brings to Grupo Aire. As well as best practices and support to the shareholders and management team for decision making. All of this with the aim of leading the company towards the goals proposed in the business plan.
Aire stands out for its capacity for innovation and development; the high volume of proprietary solutions and how deeply rooted the project is in the sector.
CIO
Despite growing up in a small town with limited access to technology, it was no obstacle for Zigor to immerse himself in the technology sector from a very young age, and later commencing a degree in Computer Engineering with the intention of continuing to deepen everything he had been learning in a self-taught way over the years.
His dream of dedicating himself to the world of connectivity became a reality when he joined the company, where he made the project his own from the get go, and sharing in its successes and learning from its failures.
With a great sense of teamwork, Zigor works daily to help in the decision-making process by contributing his vision and experience, and by taking on all the challenges he may encounter along the way and maintaining the company’s DNA in which technology, teamwork and innovation are essential.
General Manager
Santi Magazù has more than 20 years of experience in the telecommunications and IT services sector, having held management positions in multinationals such as Telefónica, where he held various positions, such as IT services engineering director for Spain and commercial director of Cloud Computing for the entire Group. He has also worked as Marketing Director at the regional operator Grapes, and as CEO and COO in technology startups, including PlayGiga, the first company acquired by Facebook in Spain. He began his career as a strategy consultant at Monitor Co, currently part of Deloitte.
He holds a degree in industrial engineering from the Politecnico di Milano and an MBA from INSEAD (France).
In Aire he is General Manager.
Adviser
Curiosity and passion for technology are the driving force behind a professional career that began at no less than the age of 4, fixing a broken cable of an iron that had stopped working. From that precocious impulse, Miguel Tecles’ biography is marked by multicolored wires, programming lines, radio waves, Internet signals when they hardly existed, numerous high voltage circuits and the occasional unexpected electric shock.
Today, holding the position of Chief Technology Officer at Aire Networks, Miguel Tecles is one of its fundamental pillars.
No one better than him personifies the company’s commitment to its customers: to always take technology to the next level, doing what no one else does, in a pioneering way and going where no one else goes, as well as providing services that generate value for all.
Adviser
Passionate about technology and the inner workings of everything around him from an early age, Raúl began his first steps in the world of electronics and programming at the age of 14, when he made his first invoicing, accounting and warehouse management programme for the family business.
With this and the arrival of the Internet, he entered the world of telecommunications, studying Computer Engineering, where he met his first business partner, Miguel Tecles, through what was then one of the first social networks, IRC. After more than two years working together and improving their know-how, they met Emilio Gras, the third business partner in the current company, where they started their first ServiHosting project in 1996, thereby embarking on a journey that would take them to where they are today.
Raúl is a fundamental pillar in Aire, not only through his experience, but also through the values he brings and implements in the company, such as his future visions, accepting challenges and achieving goals. In addition, his commitment to the most minute details and the team spirit he brings makes the company tick.
CEO
With more than 20 years of experience in the telecommunications and technology sectors, Javier firmly believes that technology must solve real problems and generate competitive advantages with tangible results for the business.
He has held relevant executive positions in companies such as Amena and Orange, where he led strategic planning, marketing and go-to-market areas. He was CEO of PlayGiga, the first Spanish technology startup acquired by Meta (Facebook). Before joining Grupo Aire as CEO, he led Grupo AIA, a company specialising in artificial intelligence, with a focus on advanced analytics and predictive algorithms.
He has also been an advisor and consultant in multiple technology companies backed by venture capital and private equity funds, in sectors such as cloud, cybersecurity and blockchain.
Previously, he developed his career in the field of strategic consulting as a Principal at Monitor Company, where he advised large corporations on growth, internationalisation and operational efficiency.
