AIRE CLOUD BACKUP Y DISASTER RECOVERY

Backups that survive ransomware, not just accidental deletion

Immutable backups in our own data centers in Spain, recovery plans tested before you need them, and a single dashboard to protect all your clients separately.

Original data
Copy 1
Copy 2
Copy 3
Media A
Offsite
Media B
Immutable
0 errors

Having backups is not the same as being able to recover them

Modern ransomware targets backups before encrypting anything else because it knows that is the only way out without paying. If your backups can be deleted or overwritten using the system’s own credentials, they are not a recovery plan; they are just another target.

27% of organizations that paid a ransom never recovered their data.

Two levels of protection, depending on what needs protecting

Not all environments require the same approach, so you can choose the tier per project and have both coexisting within the same account.

Integrated Backup

Volume backup built directly into the platform, with pre-defined plans and managed from the same dashboard where you create instances.

  • Volume backups with pre-defined plans.
  • No per-machine licensing costs.
  • Configurable retention per project.
  • Managed directly from the Aire Cloud dashboard, with no installations required.

Premium Backup

Comprehensive protection for environments demanding granularity, immutability, and coverage beyond the virtual machine.

  • Backups for volumes, files, and databases.
  • Ransomware protection through immutability.
  • Coverage for Kubernetes, NFS network storage, and S3 object storage.
    Support for SQL Server, MySQL, PostgreSQL, and Oracle databases.
  • Custom plans and advanced monitoring.

The rule we follow: 3-2-1-1-0[cite: 1]

This is the industry standard ensuring a backup is truly viable on the day it is needed. Here is how it translates in practice:[cite: 1]

3

Three copies[cite: 1]

The original data and two additional copies, ensuring a double failure does not leave you empty-handed.[cite: 1]

2

Two media types[cite: 1]

Backups live on two different types of storage, not all in the same place.[cite: 1]

1

One offsite[cite: 1]

At least one copy is kept in a location separate from the primary site.[cite: 1]

1

One immutable[cite: 1]

A copy that cannot be deleted or overwritten for the period you specify, not even with administrator credentials.[cite: 1]

0

Zero errors[cite: 1]

Backups are verified, because a backup that fails to restore does not count as a backup.[cite: 1]

IF YOU MANAGE MULTIPLE CLIENTS

A recurring business line, without building a backup platform

Backup is one of the few things all your clients need, yet almost none want to manage. With Aire, you can resell it under your own brand from the very first client, without investing in infrastructure or buying licenses upfront.

One dashboard, all your clients[cite: 1]

Each client has a separate environment with their own policies, permissions, and consumption isolated from the rest. You can view the status of all backups from a single screen.[cite: 1]

Consumption separated by client[cite: 1]

Usage is measured per environment, so you know exactly what to re-invoice to each client without manually splitting a shared bill.[cite: 1]

White-label at no extra cost[cite: 1]

Your client sees your brand. We remain completely invisible in the commercial relationship.[cite: 1]

Auto-scaling licenses[cite: 1]

You are only billed for the licenses consumed, in full monthly periods, meaning onboarding and offboarding clients won't leave you overpaying.[cite: 1]

WHEN A BACKUP IS NOT ENOUGH

Recovering is not restoring a file; it is restoring operations

A backup gives you your data back. A disaster recovery plan gets your service running again, with machines booting in the correct order in another data center. They are two different things, and it is highly recommended to have both.

Recovery within Aire Cloud

For infrastructure already hosted in our cloud. We replicate data between our two Madrid regions, linked by our own proprietary fiber ring.

  • Incremental replication: only the modified blocks are transferred.
  • Orchestrated boot in the secondary data center, and failback to the primary once the issue is resolved.
  • No need to install agents inside the virtual machines.
  • Recovery drills performed in isolated environments, without affecting production.

Recovery from external sources

For infrastructure currently sitting in your own server room or with another provider, using VMware or OS-level agents.

  • Replication from VMware, Windows, and Linux environments.
  • Continuous synchronization to ensure a recent recovery point.
  • Data lands directly in our cloud, ready to boot.
  • Uptime availability of up to 99.99%.

Your backups never leave Spain

Repositories are located in Aire’s proprietary data centers, featuring end-to-end encrypted connections without the need to set up a VPN or leave your firewall wide open.

ENS Alta | National Security Framework, high tier[cite: 1]
ISO 27001 | Information security management[cite: 1]
ISO 27018 | Protection of personal data in the cloud[cite: 1]
ISO 22301 | Business continuity[cite: 1]
ISO 9001 | Quality management[cite: 1]
ISO 14001 | Environmental management[cite: 1]
ITIL v3 | IT service management[cite: 1]
GDPR | Data strictly under Spanish and European jurisdiction[cite: 1]
Gaia-X | Members of the European federated cloud project[cite: 1]

Tell us what needs protecting

We will review your environments alongside you, determine the required protection level for each, and define how often recovery drills should be tested. We will also tell you what does not need to be protected.

We will respond in under 24 business hours.

FAQ

Frequently asked questions

Get answers to your technical queries about Aire Cloud Backup

Can I resell Aire's backup to my clients under my own brand?

Yes, and the white-label option comes at no extra cost. Each client operates in a separate environment within your account, with isolated backup policies, permissions, and consumption metrics, allowing you to re-invoice them exactly for what they use. Your client sees your brand, and we do not appear in the commercial relationship.

No infrastructure or initial investment is required. You are only charged for the licenses you consume on a monthly basis, meaning you can start with a single client and scale up from there. We provide the platform, the training, and Tier 2 technical support.

It means that for the timeframe you specify, it cannot be modified or deleted, not even using administrator credentials. This is a specific defense against ransomware, as modern encryption attacks target backups first to leave you with no way out. A backup that can be erased with system credentials offers no protection in that scenario.

It is the industry standard that ensures a backup works when you actually need it: three copies of the data, on two different media types, with one located offsite, one of them immutable, and zero errors during verification. This is the benchmark we use to design our protection policies.

Microsoft guarantees the availability of the service, not the recovery of deleted data. If someone deletes a mailbox, a SharePoint site, or OneDrive files and the retention period expires, there is no going back. That is why Microsoft 365 emails and documents require their own dedicated backup, independent of the service provider.

A backup restores your data, while disaster recovery restores your operational services. You use a backup to restore files or virtual machines when needed. With a disaster recovery plan, machines boot up in a secondary data center, in the correct sequence, and with pre-configured networking, so your business continues to operate while the incident is resolved.

In Aire’s own proprietary data centers located in Spain. The connection to the repository is encrypted end-to-end and does not require setting up a VPN or leaving your firewall wide open. All infrastructure remains strictly within the European Union and is subject to its data protection regulations.

Yes. Recovery drills are executed in an isolated environment, allowing you to verify that machines boot and applications respond without disrupting live operations. This is the only way to truly know if a recovery plan works before an actual emergency occurs.

Volumes, individual files, SQL Server, MySQL, PostgreSQL, and Oracle databases, Kubernetes clusters, NFS network storage, and S3 object storage. Databases are backed up in a consistent state so they boot without corruption, rather than just as a flat file.

RPO (Recovery Point Objective) is the maximum amount of data you can afford to lose, measured in time, while RTO (Recovery Time Objective) is the maximum time it should take to resume operations. We define these metrics with you in writing during the service design phase, prior to signing, as these two numbers dictate the required architecture and the cost of the protection.

Yes. We replicate from VMware, Windows, and Linux environments located in your own server room or with another provider, using continuous replication that leaves the data primed and ready in our cloud. This is the standard approach to building a disaster recovery plan without moving your production environment.

Ibon Otero

Head of Strategy and Business Intelligence

Ever since he was a child, Ibon had always enjoyed understanding how things worked. His passion for technology grew as the years went by, and it was this that led him to study Telecommunications Engineering. He joined Grupo Aire in the Business Intelligence department, tasked with driving forward ongoing projects and beginning to develop new solutions and products. That is one of the values he brings to the company: the knowledge, the enthusiasm and the drive to turn his ideas into reality. He singles out the Group’s technical and people teams, which he describes as incredible and which live by the mantra “we do things that others don’t”.

Joan Aniorte

CTO

Joan sees technology as a lever to enable everyone to access knowledge and facilitate real-time communication between people. Since he started working at Grupo Aire, when he was in the last year of university, he has strived to overcome the technical challenges he has faced, with the desire to learn and get to the bottom of each project. As CTO, he applies this experience, his vision, drive and attention to detail to different areas of work. He says the main highlights in the projects he works on are their technological vocation and the team, for their human quality and problem-solving approach.

Manuel Rivera

CHR & Integration Officer

For Manuel Rivera, technology and people are intimately connected, and he sees them as drivers of change. His passion for telecommunications led him to study Engineering in this field. His professional career has spanned roles in engineering, commercial operations, and Human Resources, where he has focused on transforming technological organizational structures both in the local market and across Europe. He joins Grupo Aire as Director of Human Resources and Transformation, bringing his vision and experience to tackle the numerous challenges organizations face in today’s world.

Rosa Ronda

CFO

Her work in different positions in technology companies has led her to always be surrounded by engineers and to breathe that techie atmosphere on a daily basis. This experience in the sector, together with her knowledge and vision of the strategic financial function, is what Rosa brings to Grupo Aire. As well as best practices and support to the shareholders and management team for decision making. All of this with the aim of leading the company towards the goals proposed in the business plan.

Aire stands out for its capacity for innovation and development; the high volume of proprietary solutions and how deeply rooted the project is in the sector.

Zigor Gaubeca

CIO

Despite growing up in a small town with limited access to technology, it was no obstacle for Zigor to immerse himself in the technology sector from a very young age, and later commencing a degree in Computer Engineering with the intention of continuing to deepen everything he had been learning in a self-taught way over the years.

His dream of dedicating himself to the world of connectivity became a reality when he joined the company, where he made the project his own from the get go, and sharing in its successes and learning from its failures.

With a great sense of teamwork, Zigor works daily to help in the decision-making process by contributing his vision and experience, and by taking on all the challenges he may encounter along the way and maintaining the company’s DNA in which technology, teamwork and innovation are essential.

Santi Magazù

General Manager

Santi Magazù has more than 20 years of experience in the telecommunications and IT services sector, having held management positions in multinationals such as Telefónica, where he held various positions, such as IT services engineering director for Spain and commercial director of Cloud Computing for the entire Group. He has also worked as Marketing Director at the regional operator Grapes, and as CEO and COO in technology startups, including PlayGiga, the first company acquired by Facebook in Spain. He began his career as a strategy consultant at Monitor Co, currently part of Deloitte.

He holds a degree in industrial engineering from the Politecnico di Milano and an MBA from INSEAD (France).

In Aire he is General Manager.

Miguel Tecles

Adviser

Curiosity and passion for technology are the driving force behind a professional career that began at no less than the age of 4, fixing a broken cable of an iron that had stopped working. From that precocious impulse, Miguel Tecles’ biography is marked by multicolored wires, programming lines, radio waves, Internet signals when they hardly existed, numerous high voltage circuits and the occasional unexpected electric shock.

Today, holding the position of Chief Technology Officer at Aire Networks, Miguel Tecles is one of its fundamental pillars.

No one better than him personifies the company’s commitment to its customers: to always take technology to the next level, doing what no one else does, in a pioneering way and going where no one else goes, as well as providing services that generate value for all.

Raúl Aledo

Adviser

Passionate about technology and the inner workings of everything around him from an early age, Raúl began his first steps in the world of electronics and programming at the age of 14, when he made his first invoicing, accounting and warehouse management programme for the family business.

With this and the arrival of the Internet, he entered the world of telecommunications, studying Computer Engineering, where he met his first business partner, Miguel Tecles, through what was then one of the first social networks, IRC. After more than two years working together and improving their know-how, they met Emilio Gras, the third business partner in the current company, where they started their first ServiHosting project in 1996, thereby embarking on a journey that would take them to where they are today.

Raúl is a fundamental pillar in Aire, not only through his experience, but also through the values he brings and implements in the company, such as his future visions, accepting challenges and achieving goals. In addition, his commitment to the most minute details and the team spirit he brings makes the company tick.

Javier Polo

CEO

With more than 20 years of experience in the telecommunications and technology sectors, Javier firmly believes that technology must solve real problems and generate competitive advantages with tangible results for the business.

He has held relevant executive positions in companies such as Amena and Orange, where he led strategic planning, marketing and go-to-market areas. He was CEO of PlayGiga, the first Spanish technology startup acquired by Meta (Facebook). Before joining Grupo Aire as CEO, he led Grupo AIA, a company specialising in artificial intelligence, with a focus on advanced analytics and predictive algorithms.

He has also been an advisor and consultant in multiple technology companies backed by venture capital and private equity funds, in sectors such as cloud, cybersecurity and blockchain.

Previously, he developed his career in the field of strategic consulting as a Principal at Monitor Company, where he advised large corporations on growth, internationalisation and operational efficiency.

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